Get in Touch with Us

Every kitchen tells a story. It is a place where meals are crafted with care, where laughter echoes, and where memories are seasoned with love. At Ash Chopping Boards, we believe that the heart of this story lies in the tools you choose - tools that are not just functional but also beautiful, sustainable, and unique. Our handcrafted chopping and cheese boards are designed to bring a touch of artistry and warmth to your kitchen. If you ever wish to explore more, share your thoughts, or simply say hello, we invite you to connect with us. Your journey to a more inspired kitchen begins here.

Why Connect with Us?

Connecting with us is more than just reaching out. It is an invitation to become part of a community that values craftsmanship, sustainability, and the joy of cooking. Whether you are a home cook looking for the perfect chopping board, a gift-giver seeking something special, or a kitchen decor enthusiast eager to add a unique piece to your collection, we are here to listen and assist.

When you connect with us, you gain access to:

• Personalised advice on choosing the right board for your needs.

• Insights into our crafting process, highlighting the sustainable materials and techniques we use.

• Exclusive updates on new designs, special offers, and seasonal collections.

• A platform to share your feedback and inspire future creations.

  
  

Our team is passionate about making every interaction warm and meaningful. We understand that a chopping board is not just a kitchen accessory; it is a companion in your culinary adventures.

Rustic wooden chopping board on kitchen counter

How to Connect with Us

Reaching out to us is simple and welcoming. We have designed our communication channels to be as accessible and friendly as possible. Here are some practical ways to get in touch:

1. Online Contact Form

   Visit our website and fill out the contact form. It’s quick and ensures your message reaches the right person. You can contact us directly through this link.

   
   

2. Email Communication

   For detailed inquiries or custom orders, email is a great option. It allows you to explain your needs fully and attach any reference images or ideas.

   
   

3. Social Media Messages

   Follow us on our social platforms and send a direct message. It’s perfect for quick questions or to stay updated with our latest posts.

   
   

4. Phone Calls

   Sometimes, a conversation is the best way to connect. We offer phone support during business hours for immediate assistance.

   
   

Each method is designed to make you feel heard and valued. We encourage you to choose the one that feels most comfortable.

Handcrafted ash wood chopping board with natural grain

How to Speak Directly to Customer Care?

Sometimes, a direct conversation is the most reassuring way to get the help you need. Our customer care team is ready to listen, guide, and resolve any questions or concerns you might have. Here’s how to speak directly to them:

• Call during business hours: Our lines are open Monday to Friday, 9:00 to 17:00. A friendly voice will answer and assist you promptly.

• Request a callback: If you prefer, leave your number and a convenient time, and we will call you back.

• Live chat on our website: For instant messaging, use the live chat feature available on our homepage. It connects you with a customer care representative in real time.

  
  

When you speak with us, expect patience, understanding, and expert advice. We want your experience to be as smooth and pleasant as possible.

Customer care representative’s desk with headset and notebook

What to Expect When You Reach Out

Connecting with us is the start of a thoughtful and personalised experience. Here’s what you can expect:

• Prompt responses: We value your time and aim to reply within 24 hours on weekdays.

• Detailed information: Whether it’s about product care, custom orders, or shipping, we provide clear and thorough answers.

• Friendly tone: Our communication is warm and respectful, reflecting the care we put into our products.

• Follow-up support: After your initial contact, we remain available for any further questions or assistance.

  
  

We believe that every interaction is an opportunity to build trust and share our passion for quality craftsmanship.

Embracing Sustainability Together

Our commitment to sustainability is at the core of everything we do. When you connect with us, you also join a movement towards responsible living. We use ash wood sourced from sustainable forests, ensuring that each board is not only beautiful but also eco-friendly.

By choosing our products and engaging with us, you support:

• Reduced environmental impact through sustainable materials.

• Handmade quality that lasts a lifetime, reducing waste.

• Ethical craftsmanship that respects nature and tradition.

  
  

We are happy to share more about our sustainability practices and how you can care for your boards to keep them beautiful for years to come.

Thank you for considering Ash Chopping Boards as part of your kitchen story. We look forward to hearing from you and helping you bring a piece of handmade artistry into your home. Whenever you feel ready, do not hesitate to contact us - we are here to welcome you warmly.